FAQ

Q. How long does it take to process my order?
A. For standard products it normaly takes about two weeks, often faster.

Q. How do I order?
A. Check out how to order from the main menu

Q. What payments are permitted?
A. For payment options check out how to order from the main menu

Q. Do you take international orders?
A. We accept Canadian and USA orders.

Q. How do I know my order has been sent?
A. An email notification is sent once your order has been shipped.

Q. What do I have to do to use a sign outdoors?
A. THe signs are coated with a marine grade urethane that is meant for outdoor use. Till the urethane starts to fade you do not need to do anything
At which point you can lightly sand the sign and apply a couple more coats of urethane

Q. What type of wood is used to make the signs
A. While we can make the signs out of any type of wood our speciality is red cedar

Q. How long does it take to make a sign?
A. The time to make a standard sign is two weeks

Q. Do you make custom signs?
A. Yes all our signs are customized as you required for graphics, text, size and shape

Q. What is the largest sign you make?
A. The largest sign we can make is 7'9" * 4'9"

Q. How do I install the brass hocks that came with the sign
A. The following steps are how we do it
Open one set of the eyelets by sliding the eyelet down a large flat head screw driver
You only need to open them about 1-8in
Along the top locate the center of the sign and then mark the same distance out from the center (we use 5in each side)
Using a very small drill or pricking tool mark the location.
Thread the eyelet into the wood

Q. How do I install the screws supplied with the signs
A. The screws are screwed directly through the sign, using the following steps
Drill a hole through the sign a little smaller than the outside thread of the screw
Using a hand screw driver screw the screw in to what ever the sign is being attached to
Becareful as the screw is brass and very soft. If it becomes tight stop screw and predrill the hole about 1/2 the diameter of the screw thread
Only sink the screw into just before the beveled edge ends on the screw head. DO NOT make the screw flush

If you have any additional questions do not hestitate to email us